FAQ
- What does MinimalistCradle sell?
MinimalistCradle is an online store specializing in curated pillow精品 and home comfort products designed for everyday use, rest, and decorative home styling. - How long does shipping take?
Our estimated delivery time is 10 to 20 business days after shipment, depending on the destination, local courier services, customs procedures, and other logistical factors. - How much does shipping cost?
We offer the following shipping options:
Standard Shipping: $5.99 for orders from $0.00 to $49.00
Free Standard Shipping: for orders of $49.00 and above
Expedited Shipping: $8.99 - How long does order processing take?
Orders are generally processed within 1 to 3 business days after payment has been successfully completed. - Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has entered processing or has already shipped, changes or cancellations may no longer be possible. - Do you accept returns?
Yes. We accept eligible returns in accordance with our Return Policy. Please contact us before sending any item back. - What should I do if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number together with clear photos of the item and packaging. - When will I receive my refund?
Approved refunds are issued to the original payment method after the returned item has been received and inspected. The time required for the refund to appear may vary depending on your payment provider. - Will I receive tracking information?
Yes. If tracking is available for your shipment, we will send the tracking details to your email address after your order has been dispatched.